We are looking for you!

Our client, a product company from California, is looking for an experienced SRE. They are developing a platform that uses big data and machine learning to provide predictive reporting capabilities, and insights to start ups, something previously reserved for large enterprises. 

You will be the foremost guardian of availability, redundancy, security, and efficiency for their development and production environments. You will utilize your excellent communication and technical skills to further the maturity of their DevOps tooling and processes, and build a strong relationship with the product engineering teams.

• Architect, build, maintain, document, and automate technical processes and operations in alignment with AWS best practices.
• Maintain systems and processes related to the CI/CD pipeline.
• Provide expertise related to AWS services as well as operational and delivery processes to the engineering team.
• Monitor, analyze and report performance statistics for cloud hosted environments.
• Work throughout the software development life cycle to ensure applications are scalable, available, efficient and performant.

• Furthering the maturity of our DevOps tooling, processes, and culture to support the growth of Mosaic’s platform and customers.
• Participating in key architectural decisions, including advocating for and driving the adoption of best practices in modern SaaS deployment strategies.
• Own the release process and ensure that the engineering organization is delivering quality software to production.
• Developing and driving the adoption of tools and processes for engineers so they can be more efficient and effective in building products.
• Continuously strive to reduce SDLC times and ensure high-quality software is being deployed every release.

-100% remote work

-Paid time off (PTO)

-Contractor, 6000/8000 USD/month, depending on the candidate experience

If you are interested, please share your cv in English and your salary expectations at info@carryer.tech :)

Our client, a product company from California, is looking for an experienced SDET . They are developing a platform that uses big data and machine learning to provide predictive reporting capabilities, and insights to start ups, something previously reserved for large enterprises.

What you'll be Responsible for:

• Improve and maintain our end to end automated tests using the Cypress framework.
• Be part of an agile team and participate in all stages of the agile process from design, TDD, and feature testing.
• Be an advocate for quality across the entire organization and help infuse it into everything we do.
• Automate API testing using Python.
• Get involved in test data automation or performance testing using Locust.
• Be a mentor for more junior SDET engineers and interns.
• Own the test infrastructure in AWS.

-100% remote work

-Paid time off (PTO)

-Contractor, 6000/8000 USD/month, depending on the candidate experience

If you are interested, please share your cv in English and your salary expectations at info@carryer.tech :)

WHAT WILL BE EXPECTED OF THIS ROLE
 -B2/C1/C2 English level

- Reproduce customer issues and experiences testing for different outcomes

- Work an inbound email support queue (Zendesk)

- Triage between other departments based on business rules and client’s needs

- Synchronous support through phone, chat, and/or video platform

- Liaise between sales, customer success, language access (you’ll learn what that

means) and customers to address concerns and advocate on behalf of the client.

- Troubleshoot various hardware and software setups

- Seek understanding and share what you learn with other members of the team and company.

- Technical implementation responsibilities to aid Customer Success in onboarding customers.

- Contribute to help center for self-serve customer education.

WHAT MAKES YOU PERFECT FOR THE ROLE

- 3+ years' of technical support experience

- 2+ years of SaaS solutions experience

- Positive, solutions-oriented mindset

- Demonstrated ability to solve complex problems and critical thinking skills

- Customer service oriented

- Strong written and verbal and troubleshooting skills

- Bachelors degree  preferred

BONUS POINTS:

- Knowledge or familiarity of industry protocols and streaming standards, such as DANTE, WebRTC, RTMP, etc… 

- Experience with AV engineering and production Language skills are greatly valued. 

- Fluency in other world languages could always be helpful as our global customer base is always expanding and diversifying!Agile software development and the tools that are leveraged to drive it (Jira, etc).

-100% remote work

-Contractor, 2400 USD/month

If you are interested, please share your cv in English and your salary expectations at info@carryer.tech :)

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